FAQs
1. What type of products do you sell at ARMA Designs?
We specialize in high-quality Ethiopian traditional and modern dresses & Outfits, including custom-made designs tailored to your preferences.
2. Where is your shop located?
Our physical shop is located in Addis Ababa, Ethiopia, at Bole, next to the Dembel Building, AMIR Commercial Complex 1st Floor
For our international customers, we offer worldwide shipping.
3. Do you offer online shopping?
Yes! Our online store is available for customers around the world. You can browse our full range of products, place orders, and have them shipped directly to your address.
Link: https://armadesigns.com
4. How do I place an order online?
To place an order online, simply browse our collection on the website, select your preferred item, and choose the size of the outfit (when choosing a size, you can select a standard size or write your custom measurements in the notes section), Add the item to your cart, proceed to checkout, and enter your shipping and payment details. Once your order is placed, you’ll receive a confirmation email with the details. For custom or bulk orders, please contact us directly for personalized assistance.
5. Do you ship internationally?
Yes, we offer worldwide shipping! No matter where you are, we can deliver directly to your address.
6. How long will it take for my order to arrive?
Delivery times depend on the dress making process and the destination country. Once the dress design is finalized, it usually takes 3 to 5 days for delivery to the US. The dress making time varies depending on the complexity of the design.
7. Can I return or exchange my items?
You have 30 days from the date you receive your item(s) to request a refund or exchange. Items must be in their original, unused condition with all packaging and tags intact. Please refer to our refund policy for full details on the process.
Refund-policy link : https://armadesigns.com/policies/refund-policy
8. Do you offer custom-made clothing?
Yes, we offer custom designs for special occasions, such as weddings, ceremonies, or personalized items. Please contact us directly to discuss your custom clothing needs.
9. Are there any promotions or discounts available?
We offer seasonal discounts and special promotions from time to time. Be sure to follow us on social media and check our website to stay updated on the latest offers.
10. How do I get in touch with Arma Designs ?
You can contact us via email at sales@armadesigns.com, through our website's contact form, or by phone at 📞 +251988875757 (Ethiopia) or 📞 +1(713)564-1991 (International). Our customer service team is happy to assist you!
11. What size should I choose?
To help you find the perfect fit, we recommend referring to our size guide, which includes detailed measurements for each size. If you're unsure, simply measure yourself and send us your measurements. We'll adjust the outfit to match your size.